Dear customers:
We do our best so that our customers enjoy an excellent and flawless service. Our goal is to connect people and unique leather products of the highest quality at a fair price
The use of the information appearing on the website or the products appearing on it is subject to the terms of use detailed below:
1. The terms of this regulation will apply to any use of the website and/or purchase made through it. Browsing the website and/or purchasing through it and/or any other use of the website constitutes confirmation and consent of the user
and/or the surfer to the terms of these regulations, therefore you are requested to read these regulations in full and carefully.
2. What is stated in these regulations refers equally to members of both genders and the use of the masculine language is for convenience reasons only.
3. The headings of the sections are for the convenience of the user’s orientation and will not be used in the interpretation of the regulations.
TUSCANY BAGS: Hereinafter, the “Website” is a website on the Internet that is a virtual store for the purchase of products and services by the public surfing the Internet in Israel
The owner and operator of the website is Mr. Eric Drucker AM. 024026486
Making purchases through the website will be possible subject to the fulfillment of the cumulative conditions detailed below:
*The user declares that he is over the age of 18 and is qualified to perform binding legal actions.
*If you are a minor (under the age of 18) or you are not entitled to perform legal actions without the guardian’s approval, the use of the site will be considered as if you have received the guardian’s approval.
*The user has a valid Israeli ID card or a legally incorporated and registered corporation in Israel.
*The user has a valid Israeli or international credit card issued in Israel by one of the credit card companies.
*The user has an active mailbox on the Internet.
The user declares and confirms that he knows that providing false information is a criminal offense and that the person who does so is subject to criminal and civil legal proceedings.
*”The website” will be entitled, at its sole discretion, to prevent the access to purchase and/or surfing of users whose behavior is inappropriate or not according to the rules of participation and/or according to any law who try to harm in any way the management of purchases on the website and/or the proper operation of the website .
Making a purchase through the website:
*The sale on the site is a sale at a predetermined price until the stock runs out (regular sale).
*To purchase a product through the website, the user will be allowed to choose from the variety of items that will be offered for sale, at the sole discretion of the “website”.
* The site management is entitled to update the prices of the products on the site and the shipping rates from time to time and without the need for prior notice.
*The user will select the desired size, color and quantity of the requested product(s).
*The user will provide personal details such as name, address, e-mail address, telephone number and the credit card details with which the payment will be made. The user declares that the details he will provide during the order will be true, complete and accurate
If incorrect or inaccurate details are provided, the “site” will not be able to guarantee the execution of the order. If the credit card details entered by the customer are incorrect, or incomplete, or the credit card is not valid, or the credit card company does not honor the transaction, it is not possible The order will be completed and a message to that effect will be displayed on the screen or through a message on the website or by other means.
Upon receipt of the order, the site will check the credit card details and only after the order has been approved by the credit card companies, the customer will receive a message to the email address he entered during the order process, confirming the execution of the transaction together with a tracking transaction number. This confirmation does not obligate the site store to deliver the products , and it only indicates that the order details were recorded in the site’s computers.
Confirmation of the purchase operation is conditional on the fact that the product is in the inventory of the store and/or the manufacturer at the requested delivery date and/or at the time of the order. However, if it is not specified that the product is not in stock and the product has not been downloaded from the website until the order is placed, the store will not be obligated to sell the product, and the user There will not be any claim and/or claim in this regard for any type of damage, whether direct damage or indirect damage caused to the user and/or a third party. The aforementioned is subject to the site management returning to the user any amount he paid if he did pay to the store and/or the store canceling the charge if it was made. It should be emphasized and clarified that there may be situations in which, although a certain item is shown on the website as being in stock, in practice it is not in stock and cannot be delivered – in these situations the transaction will be canceled and the user will not have a claim in this regard, subject to the return of the amount paid to the store by the user.
Shipping and delivery:
” TUSCANY BAGS ” will deliver the products purchased through the website to the address in Israel specified by the user when placing the order
*Shipping time between 7 and 10 working days (unless otherwise specified).
*Delivery by registered mail, in accordance with Israel Post regulations.
*The possibility to order from the website is limited to the areas according to the map of the distribution areas of the Israel Post or the delivery company. Deliveries will be made to the areas reached by the external delivery company, and subject to its policy, including regarding the commitment to the delivery date.
*The website will work to deliver the order for the products for which the consideration has been paid in full using the user’s credit card to the address specified by the user according to the conditions stated on the website when placing the order.
*The website will not be responsible for any delay or delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control, including strikes, shutdowns, security incidents, etc. In any case, due to force majeure and/or any event beyond the website’s control or If, on his behalf, it will not be possible to manage the website properly and/or supply the products, including computer malfunctions, malfunctions in communication systems, the website will be entitled to cancel the transactions and engagements at its discretion.
Confidentiality and information:
*The site will not make any use of the information without the customer’s consent unless this is required by law or in order to prevent misuse.
*The website will allow access to information only for its employees, for those who need it in order to provide service.
*We take the usual precautions in order to maintain the confidentiality of the information, but in the event of cases beyond its control and/or resulting from force majeure, the site or anyone on its behalf will not be responsible for any damage of any kind, indirect or direct, consequential or special that may be caused to the user or a third party as a result from using or purchasing through the website, the cause of the claim will be whatever, including loss of income and/or loss of profit caused by any reason whatsoever.
Warranty and service:
*All the products offered for sale on the website are new and in good condition. All our leather products are authentic and come with a warranty certificate and an anti-counterfeit hologram.
* In any case that the user believes that he received a defective product, he must contact us by phone in order to handle his request, in accordance with the provisions of these regulations and the provisions of any law.
Tel: 0505-622322 : 0545-853353 Email: info@tuscanybags.online
Dear customers: We do our best so that you can enjoy high quality and a meticulous level of finish. At the same time, leather is a natural product that is exposed to wear and tear.
* Avoid direct contact with water, oils, chemicals and wet wipes. If the product comes into contact with water, it must be dried in a shady and dry place.
* It is recommended to use products suitable for the skin and if you are not sure, contact us.
*We guarantee seams, zippers, buttons and buckles. But we cannot be responsible for the natural wear and tear of the leather, color changes and stains.
*The warranty is given for 24 months from the date of purchase. For redemption, upon presentation of the purchase invoice only.
*The warranty does not include damage, natural wear or damage resulting from unreasonable use of the product.
*The store is not responsible for the use made by the user and/or any other person of the product that is not in accordance with the instructions of the manufacturer or the store
*To ensure that the products you purchased will be durable over time, we recommend reading: “Care instructions”
*The store and/or anyone on its behalf are not responsible and will not be responsible and will not bear any direct, indirect, consequential or special damage, and/or loss and/or shortfall below: “any damage” caused to the buyer and/or a third party, as a result of using its products
* In any case, the store will not bear any responsibility that exceeds the value of the purchased product, as well as any damage that is not direct and/or consequential damage.
*The store does not undertake to have at any given time all the stock of models and/or bags whose photos appear on the website. The images of the products displayed on the website are for illustration purposes only and do not obligate the website management at all.
*Yes, it is agreed and clarified that we do our best to display accurate images as much as possible. If there is a pen error in the product description, this will not bind the website management/or anyone on its behalf.
*We do our best to make sure that the information displayed on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and subject to what is stated in the applicable law, the store and/or on its behalf will not bear any responsibility arising from or related to them.
Credits:
*If you decide to return an item and you wish to receive your money back, the refund will be made from the moment you receive the product at the importer’s store, in accordance with the instructions of the credit companies.
*The credit will always be carried out under the same conditions in which the transaction was charged and to the means of payment from which the transaction was carried out.
Transaction cancellation and product return policy:
What is stated in this section is subject to the Consumer Protection Law 1981 and its regulations.
* It is up to the orderer to cancel the order made in any one of the cases and under the conditions below:
*Cancellation of the order before it has been shipped – a full monetary credit will be given for the transaction.
*In the case of canceling a transaction after sending the product and after receiving the product in the website store, a credit will be given to offset shipping and handling fees (NIS 50) provided that the product(s) was returned without use and/or defect and/or damage and with the marks on it as received. If the product is returned other than as stated in this section, no credit will be received.
*The website and/or someone on its behalf has the sole discretion regarding the returned product.
*You can return the unused product(s) in the original packaging within 14 days of receiving them.
*Financial credit is conditional on a time of up to one month from the day the credit transaction was made.
* The website management and/or anyone on its behalf has the right to cancel and/or prevent without prior notice purchases made by website users, whose behavior violates the terms of these regulations and/or harms the website’s conduct or proper operation.
Links to websites:
*As part of the use of the website, there may be links and/or references to websites and pages that are not operated by the website store and are intended solely for the convenience and knowledge of the user, and the store/website or anyone on its behalf has no control or responsibility regarding what is done on these websites
*The store/website or on its behalf will not be held responsible for the linked websites and a link to any website should not be considered a recommendation for that website. Providing details and registering on these websites is subject to the privacy policy of those linked websites only and the provisions of any law. Browsing these websites and pages, as well as any other action taken by the user in connection with them, are the sole responsibility of the user and the owners of the linked websites, and the user shall not have any claim and/or demand for direct and/or indirect loss, loss or damages against the website/store and/or on its behalf arising from reliance and/or use of the contents and/or information provided on these sites.
* The website management will not bear any responsibility for messages as well as the content of messages and files that will be received or sent through the website and other users’ messages through the website’s services.
Is it safe to enter credit information on the website?
Answer: The settlement on this site is carried out using PAY PAL and / or VISA MAX sites that are built with strict standards designed for maximum security on credit cards.
PAY PAL and VISA MAX are secure customer-guarding websites that people use for purchases and payments.
The site is secured using the SSL protocol – that is, all communication between the browser and the site is encrypted – the information transmitted between the browser and the site cannot be deciphered. The site meets the strictest security standards,
So you are guaranteed that the buying process is done in the most secure and confidential way.
I try to place an order and it says that the site is not secure?
Answer: Such error is related to antivirus installed on your PC. Usually the message appears when the antivirus has expired.
The antivirus license must be renewed, or ordered from another device where it is not installed.
Is it possible to make an order by phone?
Answer: Absolutely! We are available at your disposal, and we will be happy to help you make a purchase by phone between the hours of 09:00 and 18:00
You can get phone support for a purchase on the website or make a purchase by phone without using the website at all.
Intellectual Property:
* You may not copy, publish, distribute, reproduce, or market any information from the site, including images, text, trademarks, brand name, source code, database, product list, etc., without obtaining express written permission from the site in advance. It will be clarified and emphasized that the above refers Also for publication and/or use of all of the above as part of another website and/or by any other means from within the site in a commercial or private manner.
*Do not display the site within a visible or hidden frame.
Various:
*The regulations can be changed at any time by the management of the site at its sole discretion and without prior notice.
*Ordering and/or purchasing a product through the website is subject to all the instructions and conditions of these regulations, and subject to the provisions of any law, the user and/or someone on his behalf will not have any claim and/or demand and/or claim against the website and/or the store and/or or anyone on its behalf in relation to the provisions and conditions of these regulations.
* The store’s computer records only regarding the actions carried out through the website will be prima facie evidence of the correctness of the actions.
*The local and substantive authority to discuss any dispute concerning the purchase of a product and/or service on the site was given exclusively to the courts in the Tel Aviv-Jaffa region.
We wish you all a pleasant shopping.